FAQ – Home Comfort Taps

Frequently Asked Questions 

Questions?  Answers...

What should I consider when choosing a wall-mounted shower and faucet?

You should note that the wall faucet has a wall-mounted part. Its depth is up to 7 cm, so the wall thickness must be greater, the minimum thickness of a wall is 12 cm. The faucet can be built into both the SOLID CONSTRUCTION wall and DRYWALL.

Recommended installation height is 105cm-120cm from floor tile, depending on the design.

What is the difference between a wall-mounted and deck-mounted faucet?

The main difference between a wall-mounted and deck-mounted faucet is the installation. Wall-mounted faucets are mounted on the wall above the sink, while deck-mounted faucets are mounted on the countertop or sink itself.

Can I install a HC tap product myself, or do I need to hire a professional plumber?

It is recommended to hire a professional plumber to install a HC tapware product to ensure proper installation and avoid any potential damage to the product or plumbing.

How do I clean and maintain my tap?

What is the difference between a single-handle and a double-handle faucet?

A single-handle faucet has one lever to control both the water flow and temperature, while a double-handle faucet has separate handles for hot and cold water control.

Do HC taps products come with a warranty or guarantee?

What is the lifespan of a HC tap product?

The lifespan of a HC taps product depends on factors such as usage, maintenance, and quality of materials. Generally, HC products can last for many years. Please see the warranty sheet here:

How do I choose the right finish for my HC taps product?

The right finish for a HC taps product depends on personal style and the overall design of the bathroom or kitchen. Popular finishes include chrome, brushed stainless steel, and matte black. Stainless steel finishes do not lose their color quality over time.

Can I use a HC taps product with low water pressure?

HC taps products can be used with low water pressure, but it may affect the water flow and performance.

How do I adjust the water temperature on a HC taps product?

To adjust the water temperature on a HC taps product, use the handles or levers provided.

Can I use my HC taps product with a water filtration system?

HC taps products can be used with water filtration systems, but it is important to ensure compatibility with the product before installation.

What is the difference between a standard and pull-down sprayer?

A standard sprayer is a separate unit that sits beside the faucet, while a pull-down sprayer is attached to the faucet and can be pulled down for easier use.

How do I prevent water spots and fingerprints on my HC taps product?

To prevent water spots and fingerprints on a HC taps product, wipe it down with a soft cloth after each use and avoid using abrasive cleaners.

Can I use a HC taps product with a vessel sink?

HC taps products can be used with vessel sinks, but it is important to ensure compatibility with the product before installation.

How do I replace a cartridge in my HC taps product?

To replace a cartridge in a HC taps product, refer to the manufacturer's instructions or hire a professional plumber.

Are HC taps products easy to install?

HC taps products are designed to be easy to install, and all of them come with installation instructions and hardware. However, it's always recommended to hire a professional plumber to install the tap to ensure that it's done correctly and to avoid any damage to the tap or plumbing system.

How do I choose the right tapware product for my needs?

When choosing a HC taps, consider factors like the style, finish, material, features, and compatibility with your existing plumbing system. Look for taps that match your design preferences, offer the right features for your needs, and are made of high-quality materials that provide durability and performance.

How do I troubleshoot issues with my HC taps product?

If you're experiencing issues with your HC taps product, the first step is to check the manufacturer's troubleshooting guide or contact customer support for assistance. 

Do water-saving faucets really save water? How much water do they save?

Yes, water-saving faucets are designed to reduce water consumption and they do save water. The amount of water they save can vary depending on the faucet model and the flow rate, but generally, they can save up to 30% to 50% of water compared to standard faucets. For example, a standard faucet may have a flow rate of 9-12 l/min , while a water-saving faucet may have a flow rate of 5-6 l/min or lower, resulting in significant water savings over time. Additionally, water-saving faucets can also help lower your water bills and reduce your environmental impact.

Why Our Taps Are Loved by Many?

See What People Are Created Using HC Taps 

Custom Workout Plans

Stunning minimalist bathrooms 

Our Products Inspire Minimalist Interiors.

1:1 Personal Training

Sleek, functional kitchens

Customers Love Product Functionality.

Join Fitness Challenges

Modern bathrooms

HC: Where Modern Interior Enthusiasts Thrive.

See What People Think About Our Kitchen tap

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Our mission is to help people to find the right tapware product without wasting time and money to finally finish their home construction work!

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