Warranty
Our products combine timeless design with superior quality, water saving technology, that will save you time, energy, and money.
Taps And Showers Warranty - 5 Years Limited Warranty.
|
Detail Name
|
Description
|
Warranty period (Years)
|
|---|---|---|
| Parts concealed in the wall |
Material: cast brass, stainless steel. A product can last a lifetime if it is free of manufacturing defects.
|
15 Y
|
|
Decorative metal parts
|
Like handles, hand shower, shower overhead, main body etc. (As long as the instructions are followed in the care of the product, the warranty will be valid). A product can last a lifetime if it is free of manufacturing defects.
|
5 Y
|
|
Chrome finishing
|
For whole metal decorative parts.
(As long as the instructions are followed in the care of the product, the warranty will be valid) Mechanical scratches and surface damages are not covered by the warranty. Only paint peeling or chipping from the decorative part is covered.
|
3 Y
|
| All other finishes |
For whole metal decorative parts.
(As long as the instructions are followed in the care of the product, the warranty will be valid) Mechanical scratches and surface damages are not covered by the warranty. Only paint peeling or chipping from the decorative part is covered.
|
2 Y
|
|
Plastic details, aerators, silicon parts, PVC hoses
|
For all decorative parts.
(As long as the instructions are followed in the care of the product, the warranty will be valid).
Depending on the conditions, the chemical composition of the water, and the care given to this product, its lifespan can range from 2 to 10 years. |
2 Y
|
|
O-rings, connection hoses, and other rubber parts
|
Depending on the conditions, the chemical composition of the water, and the care given to this product, its lifespan can range from 2 to 10 years. | 3 Y |
| Ceramic cartridges | In terms of lifespan, it can vary from 5 to 15 years depending on the chemical composition of the water and the intensity of the product's use. | 5 Y |
| Brass cartridges | In terms of lifespan, it can vary from 5 to 15 years depending on the chemical composition of the water and the intensity of the product's use. | 5 Y |
| Thermostatic cartridges | Depending on the chemical composition of the water, and the care given to this product, its lifespan can range from 3 to 10 years. | 3 Y |
| Details and assembly parts made of zinc | Depending on the conditions, the chemical composition of the water, and the care given to this product, its lifespan can range from 2 to 10 years. | 2 Y |
| Providing product components | You can contact us at any time by info@hctaps.com if any part needs to be replaced after the warranty period. | lifetime |
Home Comfort Taps ("HC taps") extends this warranty to the original purchaser for personal household use of the Accessories when purchased from an authorized HC taps dealer. This warranty is non-transferable.
Warranty applies to all HC taps products not listed under exclude components. for a period of 5 years from the date of purchase by the original customer, but for a maximum of 6 years after manufacture. The warranty period is not extended due to the provision of services under this warranty, in particular not in the event of repair or replacement. In these cases, the warranty period does not start anew.
The warranty period is not extended in the case of repair or replacement. In these cases, the warranty period shall not start anew. This shall neither constitute a new
warranty nor shall it restart the warranty period.
Claims for compensation for consequential damage or for product liability shall only exist in accordance with the mandatory statutory provisions. This manufacturer's warranty only applies to first-time end customers. Under normal usage, HC taps warrants the Tap / Shower against defects in material and workmanship as long as the original purchaser resides in the residence where the Faucet was originally installed. HC taps warrants the Faucet's sprayhead assembly (including the engine, aerators, structure, restrictors, back flow preventers, sprayer hoses, braided supply line hoses which encompasses nylon, silicon and stainless steel) of the product to be free from defects in material and workmanship under normal usage for a period of two (2) year from the date of purchase. HC taps warrants the Faucet's cartridge to be free from defects in material and workmanship under normal usage for a period of five (5) years from the date of purchase. Any product reported to the authorized dealer or to HC taps as being defective within the warranty period will be repaired or replaced with a product of equal value at the option of HC taps.